Customer Service Representative - State Farm Agent Team Member
Gun Barrel City - TX
Customer Service Representative - State Farm Agent Team Member
Full Time • Gun Barrel City - TX
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2019 and have grown it into a team of 15 by focusing on culture, positivity, and building a strong team environment. Before becoming an agent, I was a football coach, and that coaching mindset still shapes the way I lead today. I’m also a second-generation State Farm agent, my father has been an agent for 36 years, so helping people and building relationships has always been a big part of my life.
Family is extremely important to me. My wife and I have been married for 16 years, and we have three young daughters who keep us busy outside of work. I stay heavily involved with local schools and enjoy supporting athletics and school programs throughout the community.
We offer a competitive benefits package that includes health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. I believe that when team members feel supported and have opportunities to grow, they are able to perform at their highest level and build rewarding long-term careers.
Our office culture is positive, team-oriented, and growth-focused. We work together, support one another, and celebrate success as a team. I’m looking for someone with a positive attitude, a competitive drive, and a coachable mindset who wants to be part of a supportive environment where hard work is recognized and personal growth is encouraged.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Zach Pruitt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none